Tag: Global Break-Fix Services under Advanced Service Offerings

Global Break-Fix Services under Advanced Service Offerings
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Global Break-Fix Services under Advanced Service Offerings

Why servitization?  What is driving this trend towards servitization? When a critical change or megatrend happens, there is generally not just a single reason. Different forces push a culture, society, or economy inflexibly in a single path. Aftermarket services also may make the customer needier, as they push off needed value-added services like maintenance, support, operation, and asset lifecycle management onto the supplier. This may shield the trader from competitors. It also enables a vendor to access significant insights on how their client is using their products, which can, along these lines, drive a consultative selling process. Consumer culture also plays a role, as transportation and entertainment media become logically servitized. We have gotten to know that buyi...